SF Bay Area Computer Jobs and IT Jobs

Job Title: Senior Manager, Site/App & Catalog

Salary Range:$161,100/year - $177,500/year 

Job ID: R186587

Job Description: Lead Old Navy's ecommerce content experience workflow for US & Canada markets. Partner cross-functionally with brand and creative strategy, program management and web content developers to launch best in class site experience from content creation to build. Track project team activities and deliverables, supporting program delivery, leveraging a good understanding of tools and processes such as solutioning, estimating, forecasting, capacity management, status reporting, risks/issue management and program plan. Apply good understanding of web content development lifecycle and project management/agile methodology in day-to-day responsibilities. Plan and coordinate rollout of Content Management Systems [CMS] program for Old Navy online. Serve as the primary point of contact to partners in product management, foundation UI engineering, user experience [UX] and online operations to gather design requirements, create business case, lead user acceptance testing [UAT], build and plan new content type launches. Support product catalog team with data governance that impacts site navigation, product photography presentation and product attribution on category pages. Build and maintain Catalog operations strategic roadmap for systems enhancement requests and automation efforts. Manage a team of 4 associate content managers and accountable for team performance through teaching, coaching, and providing meaningful feedback to build capabilities. Reports to San Francisco Office but work from home permitted. Must be available to appear in SF office 3 days per month.

Requirements: Bachelor’s degree or foreign degree equivalent in Computer Science, Engineering, or related field and four (4) years of experience in the job offered or related role. In lieu of a related Bachelor's degree, employer will accept two (2) additional years of experience in the job offered or related role. Any suitable combination of education, experience, and/or training is acceptable.

Experience and/or education must include: 

1. Experience in planning, building and launching successful marketing campaigns on web or mobile app using content management system, developer support, personalization tools and support A/B testing initiatives;

2. Support catalog data governance using STIBO as a PIM tool [Product Information Management];

3. Experience in collaborating with key business stakeholders like marketing, online experience, user experience designers, application developers and product managers to launch new web and app features and execute personalized content experience;

4. Experience working as a manager with 3+ direct reports, responsible for their career development;

5. Web and app content management system – Amplience, Prolific AMS;

6. Various PIM tools [Product Information Management] – Stibo, Pacman and Nova;

7. Digital production and release processes, including direct experience with tools and technology like JIRA, Airtable, Workfront, SmartSheet, Pageproof, Sharepoint and Miro;

8. Personalization and audience segmentation tools such Optimizely and Tealium audience management;

9. Adobe Omniture for creating reporting dashboard for ongoing A/B tests and personalization campaigns; and

10. HTML, CSS and JavaScript

Job Location: 2 Folsom Street, San Francisco, CA 94105; Reports to San Francisco Office but work from home permitted. Must be available to appear in SF office 3 days per month.

To Apply: Please reference job ID R186587 and submit resume online at https://www.gapinc.com/en-us/careers/gap-careers