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Associate Manager, Merchant Services Strategy & Operations (Multiple Positions), DoorDash, Inc., San Francisco, CA. Discover and guide performance improvements across the Merchant Services organization and build the foundation for it to grow. Include developing strategies to increase the quantity and quality of the merchant services we offer, strategic projects to enhance productivity, process redesign, product roadmap and launches, and resource allocation. Sit at the intersection of our revenue generation engine and our internal teams. Collaborate with analytics to gather data and build infrastructure. Test and iterate on metric output, localizing for international geographies. Scale metrics across US and International Markets. Create working groups across centralized analytics, US strategy and operations, and international strategy and operations. Develop operating models to integrate and scale learnings across new markets. Work between our sales, partner management, operations, product, and analytics teams to build a delightful experience for our merchants. Create plans against the Merchant Services strategy of building a seamless onboarding, menu, and photo experience that delights merchants. Implement programs across process, product, and people to move the numbers. Use data-driven analysis to run process improvement tests. Build models and process flows to evaluate quantitative and qualitative business cases for process improvement opportunities. Participate in company-wide training programs (WeDash, etc.). Telecommuting permitted.  (AMMSO-B-102-SF)

40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m. Salary Range: $97,219 - $150,060/yr. 

MINIMUM REQUIREMENTS:

Master’s degree (or foreign equivalent) in Business Administration, Data/Business Analytics, Management Information Systems, Operations Research or a directly related field, plus two (2) years of experience in data analytics, business operations or related occupation.

In the alternative, employer will accept a Bachelor’s degree (or foreign equivalent) Business Administration, Data/Business Analytics, Management Information Systems, Operations Research or a directly related field, plus five (5) years of progressive, post-Bachelor’s experience in data analytics, business operations or related occupation.

Qualifying experience must include at least six (6) of the following skills (which may be gained concurrently);

• Python;
• SQL;
• Enterprise ETL;
• Predictive analysis and forecasting modeling;
• Business/Data Analysis;
• Analytics & Visualization tools (Looker, Tableau, Chartio etc.);
• Business metrics analysis such as development of data infrastructure, metric analytics, impact analysis, threshold setting, or geographic localization;
• Developing models to predict business trends from a combination of proprietary data and industry benchmarks;

Any suitable combination of education, training and experience is acceptable.

Up to 10% travel (domestic) based on business need.

To apply, please send resumes to workwithus@doordash.com.  Must reference job code (AMMSO-B-102-SF) to be considered.